Once Sales order is booked and shipped , product line ( in case product line is also on same order) and service line progressed to Defer fulfillment workflow activity. At this point OM data has not yet interfaced to Service Contract modules.
we need to Submit Workflow Background Process concurrent request with Parameters
- Item Type = OM Order Line
- Process Deferred = Yes,
- Process Timeout = Yes,
- Process Stuck = No
Once Workflow Background Process concurrent request executed successfully workflow progress to FULFILL activity also interfaced data to OKS_REPROCESSING table.
Run Service Contracts Order Processing program concurrent request to process data from OKS_REPROCESSING table and created contracts in Service Contract module.