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Nov 16, 2010

you cannot close this line because uncrossing receiving transaction exists

This is a short post about how to resolve the Error -  "you cannot close this line because uncrossing receiving transaction exists".

 In my User case ,user has Drop ship sales order, Requisition and Approved PO has already created for this drop ship Sales Order and Partial receiving has done for the PO. Now user has requirement to Increased the quantity. Options that are available to  user are to Add new line to SO with the rest of the qty and create new Requisition and PO.

But user wants to cancel the PO and then would like to modify the Drop Ship Sales Order by increasing the QTY and then would like to recreate the PO.

But whenever they tried to cancel the PO they are getting error “you cannot close this line because uncrossing receiving transaction exists". Reason- PO is partially received. Now Only way o resolve this issue in the matter user want is - Reverse the partial receiving by means of returning the good back to supplier , by means of  executing following transactions

   1. Return to Receiving
   2. Return to Supplier

Once these transactions got executed successfully , customer can Cancel the PO and then Modify the qty on SO and Progress the Req/PO and receiving.


Hope that helps.

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